Graduate Opportunity

Graduate - Technical Writer

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Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.

We are Cummins. We Power a World That's Always On.

At Cummins, innovation is nothing new. Over a century ago we pioneered some of the first car and truck engines, catalysing change and bringing the impossible into reach. And now, we're driving a new revolution, one in which we keep the world moving forward by harnessing energy itself -and transforming it into power.

Key Responsibilities:

  • Develops high-quality service information on Cummins products and systems.
  • Develop or maintain service information from product design documentation and information provided by subject matter experts in the engineering and service functions.
  • Integrate relevant information into well written text instructions, functional descriptions, and operation and service procedures with illustrating graphics.
  • Maintain the library of service information as products evolve, safety issues arise, experience is gained and feedback is provided on the installation, operation and servicing of the equipment.
  • Assist with day-to-day service information problems and customer inquiries.
  • Participate on new product introduction teams as required.
  • Maintain and communicate status for all active projects.
  • Lead improvement activities that reduce development cost, complexity and improve content quality.
  • Generate improvement ideas and integrate new technology
  • to develop solutions and improvements that align with customer expectations and business objectives.
  • Write for re-use using XML authoring system.
  • Write effectively with translations in mind.
  • Develop and maintain up to date work procedures.



Technical Writing - Writes technical instructions so target audience can understand and apply; organises product information and converts into appropriate content and format for the given publication and target audience; summarises complex systems as well as break down into individual components and diagnostics to create service information using established processes and tools.

Technical Graphic Illustration - Applies the appropriate tool and media type to enable the target audience to understand the desired action; creates effective high quality graphic media from a variety of sources, including complex engineering product models.

Service Information Process - Organises product technical information by utilising available resources including established systems, processes, tools, teams, and suppliers to deliver service information to a target audience; identifies and resolves emerging issues by breaking down complex processes, tools, systems, or agencies in order to prevent delays in the delivery of desired outcomes.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Directs work - Providing direction, delegating, and removing obstacles to get work done.

Optimises work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Product Development Execution, Monitoring and Control - Plans, schedules, coordinates and executes the activities involved in developing a product to a respectively aligned hierarchy of requirements and technical profiles; monitors and communicates across functional boundaries to meet project resource and quality expectations; ensures product capability meets or exceeds expectations and takes mitigating actions when project risks are higher than expected; understands the full product life cycle process and stakeholders.

Project Management - Establishes and maintains the "Balanced Triangle" of Scope, Schedule and Resources for a temporary effort (a "project").

Education, Licenses, Certifications

College, university or equivalent technical experience required.


  • Minimum level of relevant experience required
  • Good writing skills is required
  • Interest in creating technical documentation is required

Familiar with one or more of the following concepts is desirable:

  • Engines and Generator Sets
  • Controller Software and Hardware

At Cummins, we are dedicated to diversity in the workplace and we are committed to a policy of treating all our employees and job applicants equally. No employee or potential employee will receive less favourable treatment because of any protected characteristic.


How to Apply

Job ID Number: 1900010T
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Opportunity Overview

  • Ongoing
  • Competitive + benefits
  • All grades
  • Ramsgate
    (Show map)

Disciplines accepted...

  • Computer Science
  • Electrical
  • Electronic
  • Hardware
  • Information Technology
  • Software

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