As the COVID-19 pandemic continues to affect the world, we have taken a few steps in response to ensure the safety and well-being of our people.

Home-working: First and foremost, we have prioritised the safety and well-being of our staff and have directed most of our global membership to work from home until global health experts advise us that it is safe to return to our offices. We have been closely monitoring the progress of our projects and are happy to report that work continues unabated, with deadlines and deliverables being met on a daily basis. Our teams have shown tremendous resilience and our clients are approaching our partnerships with agility and a spirit of collaboration.

Digital infrastructure: To ensure that our people can deliver exceptional quality work without interruption, we have deployed extensive digital infrastructure. This has scaled up our ability to work remotely while new project management procedures ensure our teams are closely connected and coordinated while working at home. As a global firm, we collaborate across many time zones, spanning continents and oceans on a daily basis, and are accustomed to working in highly distributed teams.

Business travel: For the safety of our members and our communities, we have suspended all business-related travel. The exceptions to this are required site visits, which are subject to enhanced scrutiny and security measures, and completed in compliance with public health directives and in a manner that protects the health and safety of our staff.

Social distancing: Where we do have staff in offices or at client sites, we are minimising face-to-face meetings and limiting participation to no more than 10 individuals (or per local guidance), encouraging social distancing, and using our video conferencing and other digital collaboration tools wherever possible.

Events: While we will continue to share our knowledge and convene discussions with leading experts, we have postponed or moved all client, community, and company events to digital channels.

This is a rapidly changing situation. We will remain vigilant and adapt our responses as necessary to protect the health and well-being of our staff and to support our clients and collaborators around the world.

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